Terms & Conditions

Last updated: August 22, 2026

 

Welcome to Training Day Physical Therapy ("Training Day PT," "we," "us," or "our"). By accessing our website, booking an appointment, or receiving services from us, you agree to the following terms and conditions. Please read them carefully.

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Services

Training Day PT provides private-pay physical therapy services, including but not limited to sports injury rehabilitation, chronic pain management, post-surgical recovery, and related therapeutic services, delivered in-office and in-home within our service area.

 

Payment & Booking

• Training Day PT operates on a private-pay basis and does not bill insurance directly.

• Payment is due at the time of booking to reserve your session day and time.

• Upon request, we can provide a superbill for you to submit to your insurance company for possible out-of-network reimbursement. Reimbursement is not guaranteed and depends on your individual insurance plan and benefits.

• Prices for services are subject to change. Current pricing will be provided at the time of booking.

 

Cancellation Policy

We require at least 24 hours' notice for any appointment cancellation or reschedule. This allows us to offer your reserved time to another patient.

• Cancellations made with less than 24 hours' notice will be charged 50% of the session rate.

• No-shows (missed appointments without any notice) will be charged the full session rate.

• Repeated late cancellations or no-shows may require prepayment for future appointments.

 

We understand emergencies happen. If you're dealing with a genuine emergency or sudden illness, please contact us as soon as possible — cancellation fees may be waived at our discretion on a case-by-case basis.

 

To cancel or reschedule, please contact us at (530) 514-7338 or ryan@trainingdaypt.com as early as possible.

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Assumption of Risk & Informed Consent

Physical therapy involves manual techniques, therapeutic exercise, and other treatment modalities that carry inherent risks, including but not limited to muscle soreness, discomfort, or, in rare cases, injury. By receiving services from Training Day PT, you acknowledge that you have been informed of these risks and voluntarily consent to treatment. You are responsible for disclosing relevant medical history, conditions, and concerns to your treating therapist prior to and during treatment.

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No Guarantee of Results

While we are committed to providing high-quality, evidence-informed care, we cannot guarantee specific outcomes or results from treatment. Individual recovery timelines and outcomes vary based on numerous factors outside our control.

 

Not a Substitute for Emergency Care

Our services are not intended to replace emergency medical care. If you are experiencing a medical emergency, please call 911 or go to your nearest emergency room.

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Limitation of Liability

To the fullest extent permitted by law, Training Day PT, its owner, and staff shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services or website. Nothing in these terms is intended to limit liability for gross negligence or willful misconduct where such limitation is not permitted by law.

 

Website Use

Content on this website, including text, images, and branding, is the property of Training Day Physical Therapy and may not be copied, reproduced, or used without written permission. Information provided on this website is for general educational purposes only and does not constitute medical advice. Always consult with a qualified healthcare provider regarding your specific condition.

 

Superbill & Insurance Reimbursement

Training Day PT is not responsible for insurance claim denials, reimbursement amounts, or processing times. Reimbursement is determined solely by your individual insurance provider and plan.

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Governing Law

These terms are governed by the laws of the State of California, without regard to conflict of law principles.

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Changes to These Terms

We may update these Terms & Conditions from time to time. Continued use of our website or services after changes are posted constitutes acceptance of the revised terms.

 

Contact Us

Questions about these terms? Contact us:

Training Day Physical Therapy

27201 Tourney Rd. Ste 210, Valencia, CA 91355

(530) 514-7338

ryan@trainingdaypt.com